Terms & Conditions
By using our website and purchasing products from us, you agree to the following terms and conditions. Please read them carefully before placing an order. These terms govern your access to and use of our site, as well as the products you purchase from us.
General Information
shoppurplecow.com is an online store that offers custom-designed apparel, mugs, journals, posters, and other products. All designs are hand-drawn by our experienced artists, and our products are made to order. By accessing our website, you agree to abide by these terms, as well as any other applicable laws and regulations.
Product Information
We strive to provide accurate descriptions, images, and details about all of our products. However, we cannot guarantee that the colors, designs, and sizes displayed on your screen will be exactly the same as what you receive, due to variations in monitor settings and other factors.
All our products are custom-made, and designs may vary slightly from those displayed in the product images. Since our products are made to order, we cannot accept returns or exchanges unless the item is defective or incorrect due to our error.
Orders & Payment
By placing an order on our website, you are making an offer to purchase products. All orders are subject to availability and acceptance by us. Once you place an order, we will send you an order confirmation via email. Please ensure your shipping and contact information is correct to avoid delays.
We accept various payment methods, including [list payment methods such as credit cards, PayPal, etc.]. Payment is due at the time of order. We reserve the right to cancel or refuse any order at our discretion.
SHipping & delivery
We offer shipping to within the USA. Delivery times vary depending on your location and the type of product ordered. Please refer to our shipping page for detailed shipping policies, estimated delivery times, and shipping costs.
Once your order has been shipped, you will receive a tracking number to monitor your package’s progress. Please note that delays may occur during busy seasons or due to factors outside our control.
We are not responsible for any shipping delays, lost packages, or damages during transit. If you experience any issues with shipping, please contact the carrier directly for assistance.
Returns & Exchanges
Due to the custom nature of our products, we do not accept returns or exchanges unless:
- The product is defective or damaged upon arrival.
- The wrong item or design was shipped.
If you believe your item was received in error or is defective, please contact us within 7 days of receiving your order with your order number and photographic evidence. We will work with you to resolve the issue.
Intellectual Property
All designs, artwork, logos, and content on our website are the property of shoppurplecow.com or our respective artists. You may not reproduce, distribute, or use our designs for commercial purposes without express written permission. By purchasing our products, you agree not to infringe upon our intellectual property rights.
Privacy Policy
We value your privacy and are committed to protecting your personal information. For details on how we collect, use, and protect your data, please refer to our [Privacy Policy] page.
Limitation of Liability
To the fullest extent permitted by law, shoppurplecow.com will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or purchase of our products. This includes, but is not limited to, damages resulting from product defects, shipping issues, or unauthorized access to your account.
Amendments to Terms
We reserve the right to update or modify these terms and conditions at any time, and such changes will be reflected on this page. It is your responsibility to review these terms periodically. By continuing to use our website after any changes are made, you accept and agree to the revised terms.
Governing Law
These terms and conditions are governed by the laws of [your country or region]. Any legal action or proceeding related to your use of our website or products will be exclusively subject to the jurisdiction of the courts located in [your jurisdiction].
Contact Us
If you have any questions or concerns regarding our terms and conditions or your order, please don’t hesitate to reach out:
Email: tammy@shoppurplecow.com
Phone: 941-214-0939
By using our website and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Thank you for shopping with shoppurplecow.com!